FAQ – True Assisting

Are you an insured company?: Yes, True Assisting is insured through a membership with the American Association of Daily Money Managers (AADMM) and undergoes background checks every two years.

What areas do you service?: I work within the Southern NH and Boston North area. I’m also available remotely as Virtual Assistant (VA) assisting new and current clients who travel often, own multiple properties and manage family matters in other states. As a VA, we can continue working together without interruption no matter where you (or anyone else involved in the project) is located.
What type of work do you do?: True Assisting helps with a variety of office-related tasks including calendar management, accounting services, and daily money management. We also offer elder care services and assist with internet research for a variety of tasks.
Will the assistant be the same every time?: I’ll be your dedicated assistant for as long as you’ll have me. When other team members are required to complete a project, my virtual rolodex of trusted companies and individuals can help us get any job done.
What’s the best way to get in touch with you?: Send me a message using the Contact Page and include your preferred method of communication. I’ll be in touch within 24 hours.
Are payments made directly to you?: Yes, payments are paid directly to me. Payment options vary upon the client and contract terms. Most clients choose a biweekly or monthly payment option. A deposit is required to secure short-term and large projects. Contact us to discuss your needs.
What kind of packages do you offer?: I strive to build a longstanding relationship with each of my clients. Customized short and long term packages are available upon request. Contact us to discuss your needs and how we can help.

Can you help me move heavy objects?: I’ll do the legwork to hire affordable professionals that can help you with your moving project.
How about confidentiality?: Your privacy is essential. To protect all parties involved, confidentiality agreements are always included as part of the agreement when sensitive information is needed to complete projects, and upon request.
Who are your services for?: I can help anyone, at any age, but many of my clients are seniors, retirees, their adult children and High Net-Worth Individuals (HNWI).
What is a personal assistant?: A personal assistant does many things. Some examples of what personal assistants can do include daily, weekly or monthly support for calendar, home office management, internet research, weekly bill paying. Property management for first or second homes and small businesses. A righthand man or “Girl Friday.”
What is a Daily Money Manager (DMM)?: A daily money manager helps ensure nothing falls through the cracks. They ensure bills are paid on time and assist with balancing your checkbook. In many cases, a DMM also assists with tax records, decodes medical bills, and negotiates with creditors.
Who does True Assisting work with?: True Assisting works with trusted product and service companies.
What do you do if there’s something I need that you don’t have room for in your schedule?: True Assisting has professional relationships with skilled professionals in all of our service areas. We’re proud to partner with them to meet all your personal assisting and elder care needs.